About Us

Founded in 2006, Network EQ is a company built on the belief that personal and professional contact is essential for provision of a high-quality service. Our philosophy is never to promise what we can't deliver. We primarily deal with small to medium sized business customers and go out of our way to ensure we offer professional, down-to-earth advice and a high-quality cost-effective service. We believe quality comes at a price, and while we are not the cheapest on the market, we are constantly striving to offer you the best possible service at price that provides excellent value for money.

We see our company aims as the following:

  • Provide premium web hosting and rich messaging services to SMBs and power users primarily based in the UK.
  • Offer products in a straightforward fashion.
  • Provide a premium service with an honest, straightforward and friendly approach.
  • Ensure we completely understand the technical aspects of our business meaning we are in the best possible position to sell our services and be at the forefront of knowledge in our business sector.
  • Provide high levels of useful service and support to our customers.
  • Expand steadily and progressively but within our capabilities.

Our team consists of highly qualified staff who have a firm understanding of the technical side of our services. We own all our own equipment since we believe without this we cannot provide the best possible service to our customers. We also have staff with high levels of support and customer service experience, all backed by an excellent management team who together aim to provide a high-quality service at an affordable price.

We are constantly striving to improve our service, if there is anything you think we should be doing or if you have any comments, complaints or suggestions please do not hesitate to contact us.

Our Values

Flexible

  • You aren't constrained to off-the-shelf packages and can increase resources as required
  • Custom configurations and firewall policies
  • Range of operating systems and control panels available

Reliable

  • We use enterprise grade equipment and a UK data centre
  • High levels of uptime and availability
  • 99.9% uptime guarantee (see our Service Level Agreement)
  • Use security best practice to keep your data safe

Helpful

  • We find your requirements and develop a solution that's right for you
  • Experienced team offering professional support by email & phone
  • Free managed transfer service for new customers

Payment Information

Customers can choose between monthly, quarterly or annual contracts. All packages come with a 14 Day Money Back Guarantee. Prices exclude VAT. A discount of 10% is available to full-time students and not-for-profit groups on request and is subject to confirmation before taking effect.

We accept: Visa, MasterCard, Maestro, Solo, American Express, BACS and cheque.

Card we accept

Our bank details are as follows:

Sort code: 08-92-99

Account number: 69350131

Legal Information

Network EQ Ltd is a registered company in England and Wales, number 5716159.

Our VAT number is GB879703570

Our registered address is:

Network EQ Ltd.
Engine Shed
Clock Tower Yard
Temple Meads
Bristol
BS1 6QH


All content, images and text, is copyright of Network EQ Ltd unless otherwise stated.